Refund policy

The short version

We don't do returns or exchanges for change of mind or a wrong size — tees are personal, and we keep prices low by not running a returns loop. But if we messed up (defect, damaged graphic, wrong item, damaged in transit), we fix it fast: free replacement or full refund, your call.

What we don't take back

Change of mind, "doesn't suit me", or ordered the wrong size or colour. Please check the Size Guide before you order — it's a box fit, and it's honest.
Tees that have been worn, washed, or altered.
Minor variations in colour vs. your screen (every screen is different).

What we absolutely do fix

Graphic defect — faded, cracked, peeling or clearly off-centre on arrival.
Fabric defect — holes, stitching faults, stains on arrival.
Wrong design, wrong size, or wrong colour vs. what you ordered.
Damaged in transit.

How to claim

Within 48 hours of delivery, email talk@dhamkee.com (or WhatsApp +91 82876 37348) with your order number and 2–3 clear photos of the issue, including the size label.
We'll reply within 1 working day. No need to ship anything back unless we ask.
If it's on us, pick one: a free replacement (delivered in 3–4 days) or a full refund to your original payment method. Refunds land in 5–7 working days depending on your bank. COD orders are refunded to a UPI ID or bank account you give us.

Cancellations

You can cancel for a full refund any time before your order is dispatched — usually within a few hours of ordering. Email or WhatsApp us immediately with your order number. Once it's on its way, it's yours.

Failed or refused delivery

If a parcel comes back to us because it was refused or couldn't be delivered after repeated attempts, we'll reach out to re-ship. For prepaid orders we'll refund the order value minus the courier's return charge if you'd rather not reship.